As we continue to navigate the COVID-19 pandemic, field service organizations are looking for ways to maintain critical infrastructure without compromising the safety of their workforce. For many, that means adopting new technologies that help them automate routine tasks and reduce the amount of time technicians spend in the field.
Join Anil Pai, Global Head, Digital Field Service Management Practice at Tata Consultancy Services and Arka Dhar, CEO and co-founder of Zinier, as they discuss:
- How COVID-19 has changed the timeline for innovation and new technology adoption
- Five actionable steps for field service leaders to optimize their field operations in the middle of a pandemic
- Some of the cracks COVID-19 has revealed in field service today – and how intelligent automation can help fill them