We built the Zinier platform because we passionately believe that customer experience is the ultimate brand differentiator. A poor customer experience erodes brand value and alienates customers, while an exceptional brand experience is what separates the good from the great.
But how does a brand achieve greatness in the eye of its customers? Especially at large organizations with dispersed locations and workforces, delivering an exceptional customer experience with consistency is no easy task. To do so, an organization must be able to manage operations consistently and communicate effectively with it's ground staff. Our mission at ZINIER is to help large organizations do exactly that in an effort to continuously improve the customer experience.