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Z Productivity Suite

Studio Z

Z Sidekick

INSTALLATION & MAINTENANCE

Fiber to the Premises

Deliver and maintain fiber optic connectivity

EV Charging Infrastructure

Build and maintain EV infrastructure

Install, inspect, and maintain IT equipment

Manufacturing Assets

Install, inspect, and maintain manufacturing equipment

Monitor, inspect, and maintain utilities infrastructure

An excellent entry point

Accelerate value with pre-configured software

Our native solution for established companies

Find Zinier partners or join us as one

aka Zinier Field Notes

Learn what success with Zinier looks like

Ebooks, whitepapers and longer-form content

All Things Product

Docs, videos and other product-centric content

Short presentations on all things field service

Find out what – and who – drives us

Come join us on our journey!

Press releases & other announcements

Past and upcoming events we'll be attending

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Productivitiy Suite

Solutions to help you install and maintain your assets in the field.

OFFICE EXperience

Schedule & Dispatch

Eliminate the pain of manual scheduling

Capacity Management

Manage capacity to match demand

Parts & Inventory

Track inventory from the warehouse to the field

A digital watchdog for your equipment

Tools Management

Assign and reserve critical tools and equipment

Reporting & Analytics

Accelerate your business with analytics

Field EXperience

Mobile Task Execution

Built for the field workforce

Forms & Checklists

All your work requests in one place

The all-in-one chat app for the field

Audit feedback when and where it matters most

Remote Assistant

Real-time expert help for technicians

Track your team’s hours your way

customer experience

Appointment Booking

Self-service appointment booking

Customer Portal

Make the appointment booking experience your own

Customer Communications

Customer notifications to suit your needs and theirs

Customize your solution to fit your unique needs using our suite of no-code / low-code builders.

build solutions

No-code mobile task builder

Solution Builder

Build applications to support any business case

Recommendation Builder

Automate your business processes

Configurable AI

INTEGRATIONS

SAP, Oracle, Microsoft, and more

Salesforce, Zendesk, and more

IBM, Upkeep, Infor, and more

ServiceNow, Domo and more

Field service delivery supercharged with generative AI

AI USE CASES

AI for the Backoffice

Instant answers to workforce and scheduling questions

AI for Field Technicians

Immediate help and a wealth of knowledge in the field

AI for Customers

Help customers resolve service issues without the wait

AI for IT Teams

Accelerate your workflows with AI-based suggestions

chat

The all-in-one chat app for the field

A unified web and mobile chat experience that enables technicians to get the real-time support they need to maximize field productivity.

Chat app for the field

chat

Manage Contacts / Chat Groups

Both technicians and the backoffice can view and search their organization’s contact list to quickly find the right chat targets.

Manage Contacts & Chat Groups

Chat in Context

chat

Chat in Context

Technicians can launch chat from the context of their task or work order and automatically capture the task information (TASK ID) in the chat. This helps immediately set the right context for their communication with other members of the team.

chat

View Chat History

Users can view all chat history to quickly find the information they need. In addition, users can also search conversations to find specific information across messages.

Viewing Chat History

Curious about what the future of field service looks like?
See Zinier in action today.