Meet Some of the Innovators
The power of AI and the industry’s first low-code field service automation platform are empowering enterprises and ITMSPs to transform how their teams coordinate and execute work.
"After reviewing a number of solutions, we determined that Zinier was the only one that met all our requirements for flexibility and end-to-end automation. ISAC's AI and automation capabilities will help us manage infrastructure and work more proactively. We consider it a terrific investment in providing better service."- Luis Miguel Diaz Ortiz | Head of Telecom & Technology, Mexico | NCR
Field Service Transformation Stories
Customer Profile: Toshiba
“Strengthening ‘Rush Support’ by Automating Operations with AI”Read the Case Study
Customer Profile: NCR Corporation
"Enabling Connectivity Worldwide with AI and Automation"Read the Case Study
Customer Profile: Wipro
"Automated workforce management to improve productivity"Read the Case Study
“There is so much opportunity to complete 50% more work, which means we could become more efficient with the current workforce and hire additional workers because of Zinier."
Impact Beyond First Time Fix Rates
Technician & Back-Office Productivity
Lower Cost of Ownership
Increase in First Time to Resolution
Increase in Time to Value
We empower field service organizations to reach their full potential, delivering always-on service, while future-proofing for the unexpected.
Case Study: Leveraging AI for Tower Maintenance
We helped a Mobile Network Operator use automation and real-time data from IoT devices to reduce unnecessary truck rolls and time spent triaging and repairing their wireless infrastructure. With Zinier, the Mobile Network Operator experienced a 65% reduction in time spent on last-minute scheduling.Learn More
Case Study: Mobile Network Operator
We worked with a Mobile Network Operator providing wireless services, messaging, and broadband service for more than 50 million customers. With Zinier, the Mobile Network Operator reduced site rejection rate from 70% to 10%.Learn More
Case Study: Engineering, Procurement and Construction
We worked with a global Engineering, Procurement and Construction (EPC) organization that specialized in large-scale infrastructure projects for telecom, water, and oil and gas companies in more than 100 countries. With Zinier, they were able to 2x the tasks completed by their field teams and 3x the tasks completed by their coordinators every day.Learn More