Frontlines by Zinier | August 2023

Executive Perspective

‍Dear Readers,

Welcome to our Frontlines August edition!

The summer is often a quieter time to invest in ourselves. It could be family vacations or personal development. Here at Zinier, our dedication lies in cultivating Zinier's exceptional talent reservoir, while nurturing a culture centered around perpetual learning and progression.

The wisdom of Richard Branson's words, "If your dreams don't scare you, they are too small," eloquently encapsulates our guiding principle.

In this newsletter, you'll discover the path to excellence through team empowerment, the remarkable scheduling transformation of a Telecom Powerhouse, and the five ways technology is reshaping Field Services.

Our thoughts are with those impacted in Maui. We wish you a safe and peaceful end of summer.

Prateek Chakravarty

Chief Executive Officer

Top Reads

• Lumos strikes $1.1B financing deal to fuel fiber expansion. Read more  
• Gluesenkamp Perez Introduces Bipartisan Bill to Expand Rural Broadband Access Read more
• A passion for bringing innovation to underserved workers, Zinier Podcast. Read more

Field Service Mastery

How a Telecom Powerhouse Enhanced Their Scheduling and Got More Than They Expected

In the dynamic world of field service operations, chaos can reign supreme. But envision a future where chaos is tamed and scheduling becomes effortless.

Witness a telecommunications giant's success story: a remarkable 50% boost in shift utilization and a game-changing 25% improvement in SLA adherence. Backoffice teams shift from resource scrambling to value-driven tasks, while field personnel slash unproductive time and mileage by 30%.

Discover the magic behind the transformation in our enlightening case study. Read more.

Industry Happenings

• August 20-23 Fiber Connect 2023 (Fiber Broadband Association)
• August 29 ISE Expo

Can’t go? Catch our hot takes on events in Field Notes

What’s New at Zinier

Empowering Team Excellence: Navigating the Path to Talent Success

This month, we brought together our engineering and solutions delivery teams for a career planning workshop, marking the launch of our Career Planning & Development Program. Read more

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Zinier Field Talk & Tacos Episode 1: 4 Tips to Accelerate Revenue Velocity

On July 26th, Zinier Field Talk & Tacos kicked off its first episode! In this insightful discussion, Raoul Hingle, VP of Strategy and Growth at Zinier and Rakesh Sharma, Head of US Sales and Business Development, explored practical solutions and strategies to accelerate revenue velocity and cultivate long-lasting customer relationships. Read more

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Embracing the Digital Era: 5 ways technology is reshaping Field Services

The Fourth Industrial Revolution or Industry 4.0 is characterized by increasing automation and the employment of smart machines and smart factories, informed data helps to produce goods more efficiently and productively across the value chain. Read more

Service with a Smile

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