Even when you’ve found just the right solution to optimize your field service operations, there’s sometimes a barrier that’s hard to get over: other stakeholders.
In most enterprises, this kind of purchase decision typically includes a wide range of voices – from the operations lead to the technical experts who’ll need to vet and integrate any solution to the C-suite leadership who need to sign the check to the end-users who will want to weigh in on any new tools they’ll be spending all day with.
To help you introduce some of those stakeholders to the solutions you’ve been exploring, here's a collection of resources for the FTTH industry that we've put together for all the different types of stakeholders who might need a little context, explanation, or convincing. For each of ten distinct groups of stakeholders you’re likely to encounter, we’ve offered a resource recommended just for them. (Hey, what the heck – we tossed in an extra resource, so now our Top Ten list goes to eleven.)
For the budget-conscious CFO…
…this case study showing how no-code customization starts saving you money in a matter of minutes.
For the CEO who wants to see how new software solutions can fundamentally transform your operations…
…this video showing how you can update workflows in real time without writing a line of code.
For the overworked backoffice personnel…
…this overview of how AI can help streamline some of the most difficult and time-consuming tasks.
For those who want to take stock of your current situation before considering any changes....
...this real-world assessment that will help them understand just where you stand right now, and what the best next steps should be for someone in that position.
For the newcomers on your field team…
…this overview of Zinier products that are designed to ensure that field techs always have ready access to expert help and guidance.
For the skeptic who needs to be convinced that Zinier’s approach has already delivered value for similar companies…
…this case study documenting how Community Fibre is leveraging Zinier’s no-code customization to save money and boost customer satisfaction.
When your company prefers to select proven software solutions that work across a broad range of industries beyond your own…
…this announcement from Toshiba IT-Services about the company’s expansion into the second phase of its deployment of a Zinier solution.
For anyone who appreciates how enabling technologies like AI can add value…
…this summary of several ways Zinier leverages the power of AI to streamline field service operations.
For your tireless customer-facing teams….
…this video overview of Zinier products designed to keep your customers satisfied and delighted.
For anyone who could use a few reminders of important best practices in the field…
…this handy checklist for optimizing FTTH field service operations.
When your company has a bias toward taking action instead of over-analyzing your options…
…check out the FTTH Accelerator Package – a bundle of Zinier products handpicked for the needs of FTTH providers – that can get you up to speed in no time flat.